In the era of digital technology, people want to avail themselves of all services and get things done/delivered instantly. From beauty services to online grocery shopping, there exists an on-demand app. It eases their work and saves time and money.
In such a way, we will help you to build a roadside assistance app like Uber for tow trucks that help your business mark a benchmark, enabling you to earn more users and profits in no time.
In the advancement of mobile technology, tow trucks and roadside assistance are on-demand anytime and anywhere. It’s currently evolving into an emerging phrase of various global brands, innovative companies, and business professionals interested in it.
What is Urgent.ly?
Urgent.ly is an app that provides help to tow trucks and acts as 24hours roadside assistance. When people face breakdowns or accidents during their long drives, this app provides instant service from any time & anywhere to tow their vehicles.
As a global emergency roadside service provider, the app aims to provide innovative location-based services, machine to machine communication, and AI technology. It provides services in many prime locations in Asia, Europe, and North America. This Urgent.ly app is currently used by Telematics, insurance, automotive, and many other sectors.
Services offered by Urgent.ly app
If you experience any breakdowns and are looking for a nearby company for a tow, opt for this roadside assistance service app. Urgent.ly will quickly assist you directly with a tow driver to the user’s mentioned location.
If you come across any dead battery issues to jump-start the car and need jump cables along for help, just press the orange button and mention your location to get immediate roadside assistance.
If you experience any flat tire or quick tire change in the middle of the road, just use the Urgent.ly app to help with roadside assistance. This roadside assistance service is there to solve it all, from blown up tires to a tear or even a hole in the tire.
If you ever find your car having low fuel and looking for a nearby gas station to refill, then, in that case, prefer Urgent.ly, which offers the ‘near me’ roadside assistance options to its users for gas delivery.
If you are a person who is likely to leave the keys in the car itself, then this on-demand road service assistance will save the day with its Auto Lockout service. You don’t have to look for a locksmith or mechanic when you have Urgent.ly installed on your smartphone.
Stuck in Ditch & Winch services
Urgent.ly also provides roadside assistance service if your winch vehicle is stuck in a ditch. They offer fast and reliable road services during emergencies, and it also includes winch and towing service for 4-wheelers covering everything from a Toyota to a Bentley.
Accelerate Your Business Online With Our Uber For Tow Truck App
How to start an On-demand roadside service app like Urgent.ly?
To start an on-demand roadside service app like Urgent.ly depends on the business type you choose. Research on the market trend set a budget for that project, find your target audience, look for unique features that users are looking for, also it can be given to the development team for building the clone app.
Features of Tow truck/Roadside Assistance App
It consists of a simple registration process to get started with the app by entering your email, phone number, or social login.
The users are given a list of service options to choose from, including towing service, battery repair, tire replacement, etc. The towing service company or startup offers various roadside assistance features based on service selection.
The users can share their vehicle pickup location just like providing the location for booking a cab.
The users can add all their vehicles to the profile, say if it’s two cars and a bike, with necessary details like make, model, and registration number. This information will help the service provider assist the user appropriately and suggest them better.
The users can get more details about the service charges based on the nature of the service by selecting the info button for each service.
Users get regular updates via push or SMS channels about the service status, from request confirmation to payment update.
Users can pay with ease for towing and other services right from the app. Multiple modes of payment are provided, like cash, card, and wallets.
Reviews & Ratings
This feature enables the user to share their experience and feedback with the service provider. Moreover, this feedback mechanism helps in improving the overall quality of the service.
SOS Panic Button
The panic button is prominently placed in the tow truck app. This button can be pressed during an emergency case to send an SOS signal to the concerned people.
Features of Tow truck driver/Roadside Assistance – Service Provider App
It’s just like the user app; the tow truck driver app also consists of simple registration and sign-in process.
The drivers are being dispatched with new tow service requests in real-time via the app with the option to accept or reject in a limited timeframe.
The app consists of an availability toggle to control when the driver wants to be online for receiving new service requests.
Once the driver accepts the request, they get the vehicle, location, and other relevant contact information.
Tow truck drivers are provided with Google Maps powered navigation feature to reach the requested location quickly.
If the job is done, they get an invoice summary, shown on the driver’s app screen consisting of a “collect payment” button. The user will get a pop-up notice regarding their payment bill either pay online from the app or in cash.
Driver/ Service provider Dashboard
It appears as an overview screen for both completed and upcoming requests, feedback information, earnings report, and more.
Features of Uber for tow trucks platform admin panel
It can be done with 2-factor authentication to log into the admin dashboard securely.
It’s a top-level view for the towing business operations with key metrics and highlights.
Tow trucks/fleet management
Ensure to add, manage, and track the entire tow truck fleet on a real-time Google map.
Driver/Service Provider Management
Add and manage the service professionals involved in the network, their schedules, payments, feedback, etc.
Keep a record of all the users, their request status, feedback, and payments received, etc.
The towing business owners will have the option to send promo offers and coupon codes through SMS, push notifications, and email channels to their towing service app users.
Rate and Pricing Management
The rates need to be set for every service the towing business wants to offer through the app. Manage the pricing settings based on the service type, per pickup, per unit distance, time is taken, and other possible options. Generate an electronic bill based on the settings.
Reporting & Analytics
The towing business owners can get useful business insights based on app usage patterns and other valuable inputs to improve their roadside assistance services they offer.
How to launch an app like Urgent.ly?
For launching an app like Tow truckwe can start from scratch but will be experiencing a lot of time, money, and efforts based on the mistakes made.
Instead, we can give this project to a development company for getting a ready-made model in a couple of days at an affordable price.
In this well-developed world of technology, everything has a solution to make it hassle-free use for users from anywhere and anytime. This Urgent.ly is a roadside assistance service app that took the transportation industry by storm. One major thing that made them reliable is that they are offering excellent roadside assistance services to customers for more than a decade and have raised funding worth billions of dollars.
If you are interested in this Urgent.ly app, then reach out to Appdupe for owning it since they have professional experience developing a clone app that suits your business needs at an affordable price.
At AppDupe, we know that our customers are Entrepreneurs and keeping them succeeding is what will make us stronger. So, we promise you, Life Time Updates free of charge. Yes, we know that Apple and Google keep coming out with new versions of their mobile OS's and other companies we clone from also keep updating their features and UX to stay up-to-date. We will take care of that for you, leaving you to do what you do best, Win!
Is this legal?
PicMix and PicYou are almost exact clones of Instagram. MyCityDeal and Wimdu are clones of Groupon and AirBnB respectively. The only thing companies can patent is methodology for achieving an action or leading to an end point. If you can figure out another way to do that, without infringing on other's IP, you totally can. We could, so we did.
Disclaimer: Appdupe neither represents nor have any control over the trademarks of ‘Uber’ and ‘Gojek’. We use the terms ‘Uber’ and ‘Gojek’ for a better understanding of our services. Our offerings intend no harm to any organization or individual.