There exists only one thing that people never get bored of! Food! The craving for tasty food increases day by day. Earlier, to satisfy these cravings, people had to get out of their house, find a good restaurant, and enjoy their food. But, now, they can get tasty delights delivered to their doorstep. There are many online food delivery apps available in the market that will deliver you food in a single tap. 

These apps were basically set up to cater to the cravings of the people. The users have to choose a food item from their favorite restaurant and pay for it. Within the estimated time, the food will be delivered by an executive. If you are an entrepreneur who wants some insights on these food delivery apps, then the below stated information would help you. 

An app like UberEats:

Now, if you are choosing to build an app from scratch just like UberEats, then it will definitely cost you a lot of effort and time. Instead, you can go for the UberEats Clone apps available in the market at affordable rates. They are way more advanced and efficient than an app built from the initial stage. Many business persons have now started choosing clone apps to launch their business. It also gives you the leverage of customizing it based on your business needs.

Investing in food delivery business now is the right decision as this market is about to reach $55 billion by the end of the year 2020. Statistics also state that the delivery industry will have collected around $210 billion via online payments alone in the year 2019. Both large scale and small scale restaurants are benefited from this business. They have seen a 25% increase in their sales since the online food delivery app came into action. So, build an app using the insights stated here and generate greater revenue. 

How do you decide the correct type of app?

Basically, there are two types of models to choose from: the aggregator model and the logistic support model. Based on your business requirements, you have to choose the apt model. 

Aggregator model

The aggregator model can be used to associate restaurants to their customers. Once a food delivery order is placed by the user, it will be accepted by the restaurant, and they will deliver it. The delivery executive does not have a part to play in this model. This model will be suitable for large-scale restaurants, as the delivery process should also be managed. 

Logistic support model:

In this model, the delivery executive comes into play. The customer will place an order, and it will be accepted by the hotel. While the food is being prepared, a delivery executive will be assigned to pick up the order from the restaurant and deliver it to the destination. Any restaurant can partner up with the delivery team in this model. 

Compare these models with your requirements and choose the correct one. Since this is the foundation of an app, it has to be chosen with the utmost consideration. 

What will be the sources of revenue?

Generating higher revenue is the goal of every business. When it comes to the food delivery business, you have to decide on the elements that will yield you money. 

• Additional charges for delivery:

Many restaurants that team up with food delivery apps will not have a delivery service. So you can incur delivery charges additionally to deliver the food to the customer. This is a major source of revenue. 

• Orders delivered on a commission basis:

The next source would be the commission you fix for each order that is placed by the user using your app. When you enter into a partnership with restaurants, you have to communicate properly and agree to a fixed commission for each order. 

• Set prices based on demand:

When there is no demand, the food items can be priced at normal rates. But, there are times when the demand for food delivery is high. In certain cases, the rate of each item or the delivery fee can be increased. A few algorithms will be incorporated to calculate the surge-pricing. 

• Advertisements:

You can team up with a few brands and display their ads on your app. This is one of the important sources of revenue. For instance, you can run ads of the restaurants that are available in your app and obtain good income when customers view it. You can get into a mutual agreement with the restaurant owners and charge a fixed percentage or rate for the ads that you put up on your app for them. 

What are the vital attributes of an online food delivery app?

Before you develop an online app, you should consider including the following major elements in it. Any other features can be included based on your needs. 

• Separate panels based on role:

There are four different roles when it comes to a delivery app. For each role, a separate panel and set of options have to be included. Since the responsibilities of each role differ, the panels should hold the respective options. They should be able to log in using their phone numbers, email IDs, or social media accounts. 

• Delivery executive and customer details:

The location and the contact details of the delivery agent and the customer should be visible to each other right from an order is placed until it is delivered. This will help them communicate with each other in case of any queries. This can be done by employing UberEats Clone Script in the app. 

• Payments:

The user should not be restricted to just one gateway or mode of payment. Multiple modes should be available so that the customer is able to use a gateway of their choice to pay. Ensure that you include the cash on delivery option as well.

• Technical support:

The customers should not feel that their technical queries or glitches are not being resolved. The technical team should provide support to the users as soon as possible. This will assure them that you will be there to render your services whenever needed.

• Cancellation and refunds:

The user who placed the order should be able to modify or cancel the order easily if they have a genuine reason. Fix up a list of valid reasons from which the customer can choose one. Frame a strong refund policy and stick it to it throughout the refund process. 

• Offers and coupons:

You might have a few customers who order once in a while. To make the place more orders, you can provide them with offers or discounts from time to time via push notifications or email. For your regular customers, you can offer them a membership free of cost or send them coupon codes to be used on their next few orders. Also, include referral codes so that your existing customers pitch in new customers for you.  

• Develop a robust app:

The technology that is used in developing the app should be advanced. Build an app that is compatible with multiple platforms and includes Google Maps for navigation purposes. No bugs or technical glitches should be existent in your app.

With these features and business models, you can develop an app that will reach the customer in the blink of an eye. Choose the best app development agency to develop and customize your app. At AppDupe, we develop apps that have contented the business needs of our clients. Our clone apps have gained them more customers in a short period of time. Get in touch with our experts to develop an app for your business.