With the onslaught of COVID-19, there are pressing concerns to implement safety protocols to provide the delivery of essentials securely to the people. Food delivery app development companies have updated their applications such that it suits the current requirements. They are taking all kinds of precautionary measures to safeguard their employees and customers. The number of cases due to food delivery agents are negligible. We can say it’s almost zero, mainly due to the efforts by food delivery services that have ensured a safe environment for customers to order through their platform.
Measures were taken by the partnered restaurants of food delivery services
Ensuring the health status of the restaurant staff
The temperature of the employees is checked periodically, and also the staff showing symptoms of COVID-19 are advised to stay at home until advised by a doctor or after testing negative post the mandated quarantine period. Apart from that, the employees are given strict instructions about the hygienic practices to be followed while preparing the food.
Adopting hygienic practices during food preparation and pick up.
The countertops and cooking place are frequently cleaned by cleansers to ensure a safe environment to cook. Hand wash stations are maintained at pickup points to allow delivery partners to practice safe hand hygiene. The food orders are placed in an additional bag so that the food is not in direct contact during transit.
Measures were taken by the delivery agents of food delivery services
The delivery personnel wash their hands and wear a mask at all times. They follow all the measures laid out by the WHO.
When they reach the customer locations, they ping the customers, then leave the order in their doorsteps. Through this, they avoid contact with customers.
The safety of the delivery executives is as important as that of the customers, so they avoid delivering them to the red zones or the high-prone disease spread areas.
Ways to gain the trust of customers during these tough times
During Eat24 clone app development, try to include these features as it will increase the user base of your app.
A special badge can be given to restaurants so that customers are assured that they are safe to order through these restaurants.
Attractive animated videos and GIFs can be included in the home page showcasing the practices taken up by the delivery agents and cooks. These also act as a means to educate the delivery agents of the practices to follow.
The delivery agents can be given a batch stating that they are free from Coronavirus. This simple measure will help to gain the trust of customers.
Modifications to be made in the On-demand Eat24 clone script to suit to the current needs
When a delivery agent is assigned an order, they usually need to wait until the order is prepared. At regular times, it wasn’t an issue but now this might lead to crowding at the restaurants.
Therefore, the Just in Time (JIT) delivery partner arrival feature has to be included to eliminate the waiting time. This algorithm can be achieved by two machine learning protocols: the first one to predict the time to prepare the food and the second to estimate the time required for the delivery agents to arrive at the assigned restaurant. JIT assignment can lead to an approximate 25% reduction in average wait time for delivery partners.
A deep learning-based algorithm can be deployed to check if the employees wear a facemask while taking customer requests. The delivery agents are required to click a selfie and post it in the Eat24 clone when they log-in to the system and start receiving orders. The algorithm checks if the delivery partner is wearing a mask and does not allow partners without masks to log-in.
With the ongoing crisis, more restaurants are aspiring to be a part of the Food delivery app services, so here are some of the steps to follow for restaurants to sign in and be part of the app:
First, go to the food delivery website, then click on getting started. Then you can sign up with all the restaurant details such as location, cuisines, owner details, the average cost of the delicacies, etc. Fill out all the other details, then click the submit button. Now, the admin will check for the restaurant’s authenticity and will accept or reject it after thorough verification.
There are many initiatives that are geared towards maximizing safety at each step of the order delivery process. This has increased the number of people using food delivery platforms. Business owners can also be part of the trending food delivery sector by purchasing the Eat24 clone script from Appdupe. We have upgraded the app by incorporating all the precautionary measures related features.
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