Uber’s taxi platform has witnessed a rough patch in both the quarters of 2020. However, Uber hasn’t succumbed to defeat. Uber’s food delivery platform, UberEats, has risen to the occasion, witnessing a revenue rise by 53% ever since the pandemic outbreak. Uber has identified the potential of this vast food delivery services market and has already begun to attract customers and audiences towards it. With restaurants having to rely on deliveries and takeaways for sales and people fearing to step out due to virus contractions, an online medium can seamlessly bridge the gap.
If you are an entrepreneur eyeing for a potential breakthrough in the on-demand industry, aggregating restaurants via an online platform can do the trick. In this blog, let’s look at UberEats’s visions of gaining a stronghold of the flourishing market. Besides, we’ll also look into the prospects of launching an UberEats clone.
UberEats’s initiative can turn the wind towards restaurants
UberEats is working hard to collaborate with restaurants worldwide. Some of the actions taken by the platform include,
UberEats has announced a US pilot program, wherein restaurants can partner with the delivery platform to enable direct online ordering through the restaurants’ websites free of cost until 2020. This way, restaurants can allow customers to order via their websites, while UberEats takes care of the delivery.
UberEats has also waived off restaurant fees for pickups in the US and Canada throughout 2020.
Besides, the popular food delivery platform has also come up with an UberEats Manager Mobile app, letting restaurant managers have control over their delivery business. The app provides quality insights on restaurant sales volume, operational stats, earnings and sales trends, etc.
Moreover, the app comes with in-built Customer Relations and Customer Insights Dashboard, paving the way for restaurants to boost their sales after knowing customer expectations.
Not to forget Uber’s initiative two years back – Top Eats. Top-rated restaurants, based on customer ratings and operational metrics, get a TopEats badge. Uber’s research shows that the TopEats initiative has enhanced restaurants’ sales by at least 6%.
UberEats focuses on customers as well
Apart from offering so many initiatives as a helping hand to restaurants in this unforeseen situation, UberEats has plenty in its bag to provide the customers. Some of the efforts include,
UberEats has integrated a pick-up map feature, wherein customers can place orders via the platform and pick up the food packages directly without delivery workers’ intervention. This way, customers needn’t worry about food safety.
Besides, the platform has also introduced reward points for customers who encourage local restaurants. This way, customers can enjoy speedy deliveries and reward points that can be used in future transactions.
Moreover, customers can also opt for priority delivery by paying an additional delivery charge.
Thus, these initiatives indicate that UberEats is trying to make the most out of the current situation. Let’s look at some key takeaways in the upcoming section.
Takeaways can be your eye-opener
The COVID-19 outbreak is pushing delivery platforms to their maximum limits. Food and grocery delivery platforms are struggling to cope with people’s demands. Some of the key takeaways of this UberEats initiative include,
Aim at partnerships and not on the economy: Gaining customers’ and restaurants’ reliability and trustworthiness is vital to enhance sustainability. An UberEats clone, having strong partnerships with local and top-rated restaurants, can easily register a place in customers’ smartphones.
Break the aggregators’ barrier: There exists a cold war between restaurants and third-party apps regarding the commission scale for years altogether. A platform needs to act more than an aggregator to gain the better of restaurants. With actions like Manager app, waiving off commissions, etc., restaurants can easily collaborate with a food delivery platform.
Be flexible and adaptable: A business either adapts to the situation or declines in due course. COVID-19 makes it difficult for restaurants to manage sales. Having a flexible commission pay, or rolling out useful tools to manage deliveries can come in handy. Hence, flexibility and adaptability are major takeaways.
Focus on customer engagements: As long as a platform can drive demand, it can benefit the entire community. Hence, work extensively on improving customer relationships by establishing unique programs. Going and growing with the trend is the key to boost visibility, drive traffic, and enhance sales.
Are you Planning to launch an UberEats clone?
The food delivery services market is still in its nascent stages, with local restaurants spread across every nook and corner of the world. An entrepreneur, capable of bridging the gap between restaurants and customers, can reap the rewards for years to come. Do not hesitate to invest in this lucrative business opportunity. All you need is a robust food delivery app by your side. At Appdupe, we craft tailor-made solutions to entrepreneurs and help them scale greater heights in their business. Our UberEats clone will enable you to have a cutting-edge over your rivals. Schedule a meeting with us, tell us your needs, and make your presence in the vastly-expanding food delivery industry!
Set foot into the flourishing industry. Get your UberEats clone today!
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Is this legal?
PicMix and PicYou are almost exact clones of Instagram. MyCityDeal and Wimdu are clones of Groupon and AirBnB respectively. The only thing companies can patent is methodology for achieving an action or leading to an end point. If you can figure out another way to do that, without infringing on other's IP, you totally can. We could, so we did.
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