Customers bored with the daily routine of finishing their household chores can make use of an On-demand home service app to get all their daily tasks done in a jiffy. It contains a list of service providers who are experts in plumbing, home cleaning, repairing appliances, carpentry, massage therapy, painting, dealing with electrical equipment, and controlling pests. Some of the leading on-demand home service apps in the market are Urban Company, TaskRabbit, Housejoy, Amazon Home Services, and Handyman.
What is Uber for Home Service?
Similar to how Uber revolutionized many businesses and industries, home services is also another aspect.
It is a ready-to-use home services app that is fully customized, feature-packed, quickly deployable, and affordable.
It comprises well-functioning Android and iOS apps for the customers, service providers, and a robust admin panel.
The development methodology to follow for creating a top-notch Uber for Home Service
Figure out the customers’ requirements – The business and the customer must on the same page always to ensure complete satisfaction. Add the most-demanded services on the platform by hiring highly skilled professionals to get more business traction. Detailed market research must be conducted beforehand to know the preferences and priorities of the users.
Do competitor analysis – Check out how the existing players in the market are offering their on-demand home services. This can give your firm valuable ideas about new features and offerings to add to your platform. You can also avoid repeating some of the mistakes made by the competitors in the past that affected their business severely.
Make sure the home services app is mobile-friendly – The smartphone world that we live in needs things to be done instantly. Make sure that your app is very easy-to-use and tasks can be done quickly. A great user experience will drive consistent sales.
The instant sharing of notifications – Once a specific service has been booked on the home services app by the customer, all the details have to be instantly sent to the user and the service provider.
Launch it at the right time in the market – Examine the existing market conditions and launch your home services app at the most appropriate time when all the development phases of the app are over.
Why is Uber for home service apps so famous now?
The On-demand home services market will reach a mind-boggling value of $4.1 trillion by 2027 with a 46.7% annual growth rate.
The top demanded services will be Home Care and Design (an increase of 48.1% and a market value of $1.8 trillion), and Repair and Maintenance (an increase of 49.3%).
The leading markets for availing on-demand home services will be the USA, China, Japan, Canada, and Germany.
Most of the appointments will be made by the customers on emails and mobile apps with digital self-scheduling given more priority.
An insight on how On-demand Uber for Home Services function?
The users have to download the Android or iOS app on their compatible devices.
The customer must register on the platform by sharing their personal information.
They can search for a list of service providers available in their location and the respective rates charged by them.
They can book a service on the platform.
The service provider is notified of the new request, he/she accepts it and reaches the users’ location quickly.
The high-quality service is rendered at the customer’s location.
The users can pay the service provider through online payment methods or in cash.
The customers can rate the quality of the services received on a scale of 1-5 in the integrated rating and review system on the on-demand home services app.
Get started with the development of a user-friendly On-demand home service app
The top 5 solutions to provide for the users with On-demand Uber for home service
Car washing – Experienced car cleaners will be available in the On-demand home services app to keep your vehicle sparkling. Advance scheduling can be made in the app itself and there is no waiting time. The vehicle owner can supervise the whole process from his home itself as the car will be washed right in front of his/her eyes. Flexible slots can be fixed at any time of the day when the car is not required to be used.
Salon – Maintaining one’s appearance is necessary to make a good impression in this world where everyone is conscious of their looks. Expert hairstylists will be present on the Uber for home service. The services are highly affordable and entrepreneurs will benefit by hiring hair care experts as they need not invest huge amounts in real estate to set up a physical salon.
Fitness – Covid-19 has cast a spotlight on maintaining fitness. People are buying gym equipment and exercise equipment to work out in their home itself instead of visiting gyms. On-demand fitness services will utilize the knowledge of gym trainers and body-builders to offer tips and workouts either online or face-to-face. All the details of training, diet, and daily exercises can be stored securely in the fitness app itself. A lot of people like professional athletes, pregnant mothers, and college students can be attracted easily.
Laundry – To ensure that users do not spend much time washing their clothes, on-demand laundry service apps have emerged. The customer benefits as they do not need to buy a washing machine, and spend on electricity, water supply, and washing powder. This service is highly useful for families where both parents are working and young professionals. Clothes will be picked by the delivery executives from the users’ home itself.
Grocery Delivery – Shopping trends have shifted from supermarkets and provision stores to online grocery apps. They can offer doorstep delivery of all essentials within just 1 hour. It is highly convenient, completely safe, and money can be saved by getting the benefits of exciting discounts and offers.
The typical features of an On-demand home service app are
Easy registration for users – Customers hate to go through a long onboarding process. Hence, offer quick sign-up facilities via email address, phone number, or social media accounts.
An advanced search-cum-filter option – Users should be able to find out different service providers based on their availability, price, and distance.
A priority booking facility – Customers can demand the services of highly essential service providers by fixing slots for them beforehand.
Sharing of notifications – All the latest updates regarding the location of the service provider, discounts, offers, and deals must be shared immediately to the users either through SMS or email.
Offer multiple payment methods – Fund transfers must be accepted in the form of debit cards, credit cards, e-wallets, cash, payment gateways like PayPal, and Google Pay, and online banking.
A rating and review system – The quality of the Uber for Home service can be maintained only by allowing customers to share their feedback on a scale of 1-5. Prompt action must be taken to improve quality in case of complaints.
An inbuilt chatbot – Include a live chat option for smooth interaction between the users and service providers. Customers can share their suggestions and also negotiate the rates for various services.
The advanced features of the Uber for Home Service app
A comprehensive dashboard – It keeps the admin of the on-demand home services platform informed about the business operations and the activities of the users and the service providers. The dashboard must be easily accessible since it acts as a central control center.
Assistance in implementing digital marketing campaigns – Aggressive promotion can be done on different communication channels to increase the usage of the Uber for home service app. It will give useful information like the number of downloads of the app, the average number of services booked every day on the platform, the click-to-conversion rate, and the total number of active users per day.
Access to analytical reports – The enhancement in the quality of the home services can be done by focussing on the weaker sides of the platform. The reports showcase the trends witnessed in the business like highly-demanded services, most common booking time (to know the peak hours), the revenue earned and profit made over a period, and the frequent locations from where most of the on-demand home services are booked by the customers.
Determining the total cost for building a robust Uber for Home service app
There is no fixed amount to pay and it will differ from one service provider to another.
It also relies on other factors like the complexity in the features, the rates charged by the developer, the level of customization required, and the total period of development.
There will be different stages involved in the creation of the Home service app like prototype development, UI/UX designing, frontend and backend development, testing of the solution, launching it officially in the industry and marketing it.
Extra charges will be levied for software updates, bug fixing, and technical support.
3 crucial tips to follow for expanding your Uber-like Home service app
Start your business by focusing only on a certain set of highly-demanded services. Add new home services on the platform only if there is an interest from the customers.
Target other markets as the business start growing. You can sell retail services on a wholesale basis to get a consistent inflow of revenue and earn more profits.
Organize certain publicity events, share newsletter via email, and post regularly on the leading social media applications like Facebook and Instagram to showcase the positives of your home services business.
Home services apps will be the order of the future as they contain a comprehensive list. Customers need not hire different professionals by going to separate platforms as Uber-like Home service apps will save a lot of time. Hence, launch a feature-rich On-demand home service app to cope with the changing market trends effectively.
Kickstart the establishment of an On-demand home service app
1 – How will high quality be ensured in the Home services app?
The service providers who are registered on the app are selected after close scrutiny of their work experience and skills. Hence, they are well-versed with the tasks they do. They will have to share regular updates with the WhatApp group of the platform to ensure that progress is going in the right direction.
2 – Whom to contact for reporting issues faced while using Home services?
A dedicated and knowledgeable relationship manager is available 24×7 to handle all queries and solve problems quickly.
3 – Is there a cancellation policy after a user has availed a specific home service?
Services must be cancelled by the customers 24-hours before the scheduled time or else a penalty charge may be imposed as the service providers will be forced to cater to another customer immediately.
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