Truck drivers and other goods delivery drivers travel long distances, so they often face the challenge of breakdown. They have to deliver goods in the estimated time; otherwise, their wages will be reduced. It is challenging to find fixes for breakdown or any other related service in remote places. To end this struggle and be a helping hand for the drivers, several businesses have come up with a towing service app. This app is exclusively crafted for the drivers in need of towing service. The users can book their needed assistance and have their vehicles fixed promptly.
Market analysis of the Tow truck industry
The global towing vehicle market was valued at $6.935 billion in 2018.
It is estimated to grow at a CAGR of 4.34% over the forecast period to reach a total market size of $8.95 billion by 2024.
One of the popular roadside assistance apps, HONK, has raised $18 million in a new round of funding. They are planning to expand the business circle to 75,000 drivers and a new series of insurers, fleet managers, and manufacturers.
HONK is the most significant GPS-enabled tow truck service provider in the US and Canada. It currently attributes 50% of the total tow truck services in these countries.
Reasons for the popularity of Towing market
The growth of the towing services is due to an increase in vehicles in the past decade. The increasing vehicle traffic on roads has led to numerous accidents.
Lack of timely service for vehicle fix is another reason which has contributed to the need for Uber for Tow services app.
The increasing need for towing services has boosted the demand for such an on-demand app in the market.
The market growth is also being fuelled by the rapid growth of the e-commerce and logistics sectors worldwide.
As these sectors continue to witness impressive year-on-year growth, business owners are investing in the expansion of their fleet to gain a competitive edge over their rivals.
As this continues, the market for towing vehicles will continue to witness a substantial boost in many regions.
Benefits of using the Uber for towing app:
Prompt assistance: Upon booking, Uber for roadside assistance provides service within 15 to 20 mins, especially in significant metros and cities. So users need not wait for long hours to get the services done.
Service Priority: Priority is set for the services of immediate need. For example, services like towing, tire change, jump start, fuel delivery, lock-out service, and battery replacement are the highest preferences.
Affordability: Users are given the price estimate before booking the service. So users have an idea about the cost of the service priorly.
Feature-filled: It has features like in-app communication, real-time tracking, and users to rate the services to provide top-notch service to the users.
Security: The payment methods are protected with layers of security to safeguard the details of the users. So transactions taking place in on-demand tow services apps are secure.
Extensive features of towing service applications:
Sign up/Social media login: Users can integrate social media accounts for quick login. It ensures a hassle-free login.
In-app chat & call: Once the drivers are assigned, users can connect with them and clarify the queries. Users have the option to contact them 24×7.
Notifications: As the orders get progress, users are notified. They are also updated on offers and discounts.
Ratings & Reviews: Users can give their feedback for the services rendered.
Search & filter: Using these search tabs, users can find the quick services they need.
Book now/Schedule: Users can have their tow services booked or can schedule a different time.
Service provider app:
Registration: Drivers need to provide their services by providing the necessary details. They also need to submit the related documents for verification.
Notification: Employees get notification regarding service requirements, payment confirmation, etc.
Availability Status: Drivers can change the status as per convenience, like available or unavailable using the toggle mode.
Analytics report: The admin panel offers a comprehensive analysis report; it also provides business suggestions for improvement.
Customer management: They can view the customers’ details, grievances, ratings & reviews, etc.
Payments Reports: They can manage payment gateways, customer payments, driver payouts, etc.
Modify Content: They can post content, advertisements, and promotions to drivers and users.
On-demand services like Uber for roadside assistance app have connected users with service providers. It has eliminated the burden involved in finding the services on time. Brick and mortar stores are opting for these online platforms to expand their customer base. The time is ripe to invest in towing service apps and expand their business. Business owners can make use of these ready-made app solutions and make their way into the booming market.
Isn’t it great to have your personalized Uber like tow truck app?
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