With several businesses emerging to make the lives of end-users simple, non-emergency medical transportation software has recently made it to the list. Its popularity is owed to the added convenience offered to people seeking transportation services to avail of medical consultations and other health-related services.
Our leading-edge software solution allows you to dispatch vehicles, schedule rides, share optimized routes, process payments, and many more. Our seasoned experts have built the software with advanced tools and technologies to offer seamless functionality. You can also upgrade the app's features and functionality as per changing business landscape without any hassle. Connect with us to launch a robust NEMT software at cost-effective prices.
Non-emergency Medical Transportation (NEMT) software is a solution that assists people who could not afford transportation services to avail of their medical appointments on time. Research dating back to 2005 has found that around four million U.S. citizens have missed or delayed their healthcare consultations as they didn’t have the privilege to access transportation services. NEMT software is specially launched to resolve such issues.
The services offered via NEMT software are exceptionally cost-effective, and people can reach the healthcare centers on time effortlessly. It saves a lot of time and money for the end-users.
Exclusive advantages extended by the NEMT scheduling software are listed below. They
Prevent people from missing or delaying their healthcare appointments
Play a significant role in minimizing the impact of life-threatening ailments
Help people gain easy access to transportation services
Assist them in reducing the overall costs for medical treatment
Allow drivers to be a part of your service after a thorough audit of their driver and vehicle documents, training and insurance papers, and other related certifications.
Scheduling and dispatchingAutomate your scheduling processes and save time with our NEMT software. Once scheduled, each batch is automatically processed for dispatch.
Real-time changesLast-minute requests, cancellations, and alterations of schedules are readily updated without disrupting the operational efficiency.
Instant notificationsUsers are promptly notified about their upcoming trips, online booking details, etc. Drivers are also updated about their schedules, trip cancellations, and more.
BillingAutomate your billing process to offer maximum accuracy and assist users in applying for reimbursements with ease.
Import/ExportImport or export documents with trip details and other related information. Receive trip requests and share trip completion details with healthcare providers effortlessly.
Data managementMaintain and protect the complete details of users, vehicles, and drivers in one convenient location.
Customer supportAttend user queries and requests in a timely manner with the 24*7 customer support options, improving customer satisfaction, and reducing the cancellation rate.
We strive to build a reliable and secure NEMT dispatch software to automate your business operations flawlessly. Take your non-emergency patient transport services online with our solution and increase your operational efficiency and extend assistance to more users.
Scheduling & Dispatch solutionAutomate and streamline the trip scheduling and vehicle dispatch processes with an efficient software solution. A great option to maximize business operations.
Customer portal solutionIntegrate our white-label customer portal into your existing business to let them book, reschedule, or cancel their appointments independently.
In-vehicle solutionSupports the exchange of data between drivers, service providers, and the admin in real-time, keeping everyone in the business ecosystem updated.
Instant NEMT alert solutionsImprove the operational efficiency of the NEMT services by receiving real-time updates on the trip progress, trip reminders, and more via in-app notifications or emails.
Certification managementEnable only certified drivers and fleets to join your business by conducting a thorough verification process. Helps service providers in maintaining proper audits.
Hosting support solutionsAllow us to handle your software, its server maintenance, and other related services. We are popular among our clients for the end-to-end development solutions we offer.
Built with cutting-edge technology, our custom Non-Emergency Medical Transportation (NEMT) software offers superior transportation services to end-users.
Increased efficiencyWith the end-to-end automation of the business process, the NEMT software increases the operational efficiency of the entire system. This way, business owners can significantly reduce the time involved to carry out these processes.
Cost reductionBy automating the scheduling and dispatching process with our NEMT software, you can reduce your operational costs to a great extent. Schedules that are canceled or rescheduled are updated in real-time, assisting in instant trip adjustments.
Highly scalableOur software solution offers high-level flexibility to accommodate any number of fleets and service requests. Hence, you do not worry about the expansion of your business in the future. You can readily scale your software to match the rising demand.
Optimized routesThe drivers of the NEMT fleet are provided with the most optimized routes via the GPS-enabled navigation system. They can reach out to the patients’ pick up or drop off locations on time.
Builds brand trustThe software solution offers 100% transparency in its business processes and keeps every stakeholder informed of the trip progress. By doing so, it helps in building the trust and loyalty of the users towards your business.
GPS-enabled visibilityThe admin can track the drivers who travel to user locations to pick them up. They can be held accountable in case of delay without valid reasons. Also, the traffic updates of the routes are shared with the drivers regularly to help them make informed decisions.
Registration/ Log in
Schedule a NEMT service
Process online payments
Admin dashboardThe admin can view all activities in the app with the god’s eye view feature and manage them effectively from the admin dashboard.
Manage usersThe admin can manage the profiles of all app users who are registered with the platform to avail of the NEMT service.
Manage driversThe admin can manage all driver details and dispatch drivers promptly to fulfil user requests.
Manage fleetThe admin can maintain the details of all vehicles available to serve the patients. The details of new vehicles and their availability can also be updated.
Manage trip requestsThe admin can view and assign drivers to serve the received user requests instantly. The trip progress can also be tracked.
Manage alertsThe admin can manage the notification settings to keep everyone in the ecosystem informed.
Pricing The admin can set the pricing for each vehicle, considering the distance, vehicle type, and other associated factors.
Manage paymentsThe admin can receive payments from patients, cut down the commission, and share the rest with the drivers.
Insightful reportsA detailed analytical report with insightful data is generated regularly to help the admin make informed choices to revise the marketing efforts.
Setup hospital panelThe admin can add a hospital panel to the user/patient app where the patients can directly book appointments with nearby hospitals.
RegistrationDrivers can sign up or log in to the app using their email addresses or phone numbers.
Profile setupDrivers can create and manage their profiles by providing their details, such as name, photo, license details, experience, and more.
VerificationDrivers can start serving the trip requests after verifying their accounts and getting it approved by the admin.
Driver dashboardDrivers can view and manage all completed, ongoing, and scheduled trip details in one convenient location.
Toggle modeDrivers can go online or offline based on their availability, with the assistance of toggle mode.
Instant updatesDrivers are notified of the trip requests from patients in real-time via in-app push notifications.
Digital signatureDrivers can collect digital signatures from patients or healthcare professionals at the time of the patient’s pickup.
Optimized routesDrivers are presented with the best-optimized routes supported by the GPS system to enable seamless pickups and drop-offs.
SOS buttonAn emergency SOS button is integrated into the driver app so drivers can alert the support team or hospital in case of emergencies.
Payment detailsDrivers can view the payments received for each trip with their detailed invoices in this section.
Easy onboardingProviders or patients can register with the app using their email IDs or phone numbers to avail of the NEMT healthcare services.
Provider/Patient dashboardProviders or patients can view the details of their completed and upcoming NEMT trips in their dashboard sections.
Schedule tripsProviders or patients can book the NEMT services in real-time or schedule it for a later date as per their requirements.
Choose vehiclesProviders or patients can choose the vehicle they want to travel based on medical needs.
Real-time trackingProviders or patients can track the status of the vehicle assigned to process the trip in real-time.
Trip notificationsProviders or patients are notified of their trip status in real-time via in-app push alerts. For patients who do not use the app, these updates are shared via SMS and email.
Flexible paymentsPatients can pay for the services availed via one of the multiple payment options available in the app.
Generate invoicesDigital invoices with the complete service details are shared with patients via emails. They can also download it directly from the app..
Share feedbackPatients can share their reviews for the NEMT healthcare service availed and can also rate it, helping other users to make informed choices.
Change trip detailsLast-minute trip requests, trip cancellations, and other alterations are promptly updated, without disrupting the other operations of the app.
In-app communicationPatients or providers can readily reach out to NEMT fleet drivers in case of delays or related enquiries.
Automated billingThe admin can automate the billing process to offer maximum accuracy in the operations and help patients to apply for reimbursements quickly.
Import/ExportPatients can import or export their trip details and other related information in a document to claim reimbursements.
Launch a reliable and robust NEMT scheduling software right away with our cutting-edge solutions. Our seasoned experts will help you get started instantly.
When it comes to Non-emergency Medical Transportation (NEMT) services, the management of fleets and trip requests is quite a challenging task. Patients or providers will often request for a change in their schedules. The cancellation of trips demands a quick change in the entire plan. All these trip changes might reflect on the efficiency of the whole business operations.
To manage such issues, our NEMT software solutions are integrated with an algorithm-based advanced route optimization system. As soon as a trip is rescheduled or canceled, it is updated in real-time, or the changes are made promptly to keep the operational efficiency in check.
Maximum operational efficiency
Reduced vehicle usage
Being a white-label solution, the branding elements of NEMT software can be quickly modified to suit your business needs.
A leading-edge technology stack is deployed to build a robust solution that can be scaled up hassle-free in the future as per varying business requirements.
Our NEMT software complies with the rules and regulations of HIPAA, protecting user information with end-to-end encryption.
Our customizable solution allows you to proceed with third-party integrations effortlessly, expanding its functionality for seamless operations.
Our app package includes a separate panel for every stakeholder involved in the business. This way, everyone can manage their functions with convenience.
Once you get on board, your app development is our sole responsibility. We offer dedicated help 24x7 to resolve your queries and update you on the project’s progress.
We employ world-class technologies to build our exceptional smartphone applications.
We are available to discuss your project 24x7x365. Once we have an alignment about the details of the project, you are invited to see your requirements designed in front of your eyes at our development centre. Interact with our project manager, developers and designers regarding your platform. We will help you through the visa process and other travel hurdles.
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